MI Care Management LLC – Privacy Policy

Last Updated: 4/15/26

At MI Care Management LLC ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when visiting our website or interacting with our services.

By using our website or services, you agree to the terms of this Privacy Policy.

We may collect the following types of personal information when you interact with our website, fill out forms, or communicate with our staff:

• Contact Information: Name, email address, phone number, and physical address.
• Health and Service Information: Information related to your case management needs, medical history, or coordination of care, as provided voluntarily by you or your healthcare providers.
• Technical Information: IP address, browser type, device information, and usage data collected automatically through cookies or analytics tools when you visit our website.

We use the information we collect strictly for legitimate business purposes, including:

• Providing, operating, and improving our case management services.
• Communicating with you regarding your care, appointments, or inquiries.
• Sending important administrative messages, updates, or service-related notifications.
• Sending SMS text messages (only if you have provided explicit consent).
• Complying with legal and regulatory requirements, including HIPAA where applicable.

We do not sell, rent, or trade your personal information. We only share your information in the following limited circumstances:

• Healthcare Providers and Partners: To coordinate your care, we may share relevant information with treating physicians, physical therapists, or medical facilities involved in your case, subject to HIPAA regulations.
• Service Providers: We may share information with trusted third-party vendors (such as EMR systems, billing software, or secure hosting providers) who assist us in operating our business. These providers are legally obligated to maintain the confidentiality and security of your data.
• Legal Compliance: We may disclose your information if required to do so by law, court order, or governmental regulation.

If you choose to provide your phone number and opt-in to receive SMS text messages from MI Care Management LLC, we will use your phone number strictly to communicate regarding your services, appointments, and care.

SMS consent and mobile phone numbers are strictly confidential and will not be shared with third parties or affiliates for marketing purposes.

You may opt out of receiving SMS text messages at any time by replying "STOP" to any message you receive from us.

We implement industry-standard administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, or misuse. Due to the nature of our business, much of the data we handle is subject to the rigorous security standards mandated by the Health Insurance Portability and Accountability Act (HIPAA).

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information. If you wish to exercise these rights or update the information we have on file, please contact us using the information below.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at: MI Care Management LLC Email: info@micaremgmt.com Phone: 313-279-0955 Address: 44125 Ford Rd., Canton, MI 48187